Terms and Conditions
Please read the following carefully before placing any order.
Peace of Cake London would like to ensure you are completely satisfied with your order and will want to order more as well as tell your friends about us.
We will do our utmost best to make sure you receive the freshest cakes and bakes as efficiently as possible. All sales are subject to the following conditions of sale as printed. Peace of Cake London will not be bound by any variation waiver or addition to these terms unless the same is agreed in writing. These conditions will supersede and override any conditions of purchase stipulated by the customer unless any condition is agreed by us in writing.
Product Description, Quality and Storage
We pride ourself on baking homemade cakes and bakes from scratch. Therefore we know exactly what goes in to them. As they are handmade and hand finished products may vary from the images shown on our site, which are for illustrative purposes only.
We only use the best ingredients we can get our hands on and we do not handle any products containing dairy, wheat or gluten in our kitchen.
We recommend that you store our products in an air-tight container or in clingwrap to keep them fresh for longer. They are best eaten within 3 days, and can be frozen on the day of receipt.
We reserve the right to amend or alter products without prior notice.
Cancellation, amendment of orders and refunds
The standard range of cakes and bakes can be amended or cancelled up to 1pm, 2 working days before the date of delivery. After that time the order will have gone into production and it is too late to cancel.
The celebration cakes can be amended or cancelled up to 1pm, 5 working days before the date of delivery. After that time the order will have gone into production and it is too late to cancel.
If you wish to amend or cancel your order please telephone us on 07971 385 833 as soon as possible. There may be a cancellation fee charged of 50% of the order if you do not give at least 2 working days notice before the date of dispatch. Peace of Cake London may have incurred expense in time and money in preparing your order.
All the cakes and bakes we send out are in perfect condition and carefully packaged. In the unlikely event that you do receive damaged cakes please let us know within 24 hours of receiving them. You will be asked to return all the cakes to us, in their original packaging via recorded delivery. We will then be happy to either send out a new batch or offer a full refund. Please be aware that you will be liable for any postage costs if you return cakes without first contacting us.